IP Location Explanation
Due to differences in update cycles and data sources among various IP detection platforms and databases,the same IP address may display different geographic locations across different detection tools.
We recommend cross-verifying with at least three authoritative databases and using actual business usability as the primary reference,
rather than relying on a single geolocation result.
Note: Mainstream IP databases typically have update cycles of 7–30 days, which inherently involve delays.
Service Operation and Performance Explanation
All service tools provided by Ip2up have been thoroughly tested to ensure optimal performance under reasonable conditions.However, we still recommend that customers confirm whether the service meets their specific business requirements before purchasing.
Once the payment process is completed, we do not support refund requests caused by non-product faults, including but not limited to the following situations:
- Incomplete or inconsistent information provided by the user during registration or order placement;
- Account suspension or termination due to violations of the Terms of Use;
- User behavior that violates system or service acceptable use policies;
- Service performance has met the standards defined in the SLA (Service Level Agreement);
- The usage period of the purchased proxy product has expired;
- Network quality or speed affected by external third-party networks, regions, or ISP restrictions;
- Issues such as connection speed, IP response latency, or access stability not caused by our systems;
- Compatibility issues caused by accessing the system through third-party software or custom clients